Privacy Policy

Information We Collect

When you shop with us or create an account, we collect information such as your name, email address, phone number, delivery address, and payment details necessary to process your orders.

How We Use Your Information

• Process and deliver your orders
• Send order confirmations and delivery updates
• Improve our website and product offerings
• Respond to your enquiries and support requests
• Prevent fraud and ensure security

Payment Security

All payments are processed securely through Paystack. We do not store your card details or M-Pesa PIN on our servers.

Cookies

We use essential cookies to keep you signed in and to remember items in your cart. We do not use third-party tracking cookies.

Third-Party Services

We use trusted third-party services including Paystack for payments and Cloudflare for hosting and security. These services have their own privacy policies governing how they handle your data.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. You can also delete your account from your account settings.

Contact

For privacy-related enquiries, reach us at hello@ozealhome.com.